Terms and Conditions

Terms and Conditions – Travel to Cusco Peru

Prices:

All prices are in US dollars and are subject to change without notice. Prices are per person or according to the number of people taking the tour.

Itineraries:

Itineraries are planned very carefully before client acceptance. Exceptionally, they can be modified, trying not to alter the sequence of the tour due to operational changes or force majeure effects – such as natural phenomena – that do not harm the integrity and safety of our client.

Airplane tickets.

Air flight prices and itineraries may be changed without prior notice due to airline policies, have restrictions on purchased tickets that may be changed in some cases, and are subject to penalties according to their own rates.

The round-trip tickets of some airlines lose the return ticket if the first flight has not been made, so constant control must be maintained over them.

No Show, cancellations and refunds:

• 35 days. If the cancellation notification is received during the period of 35 days before taking the tour on the indicated date, the total payment made for the tour may be refunded, making a small discount for administrative expenses.
• 34 to 20 days. If the cancellation notification is received during the period of 34 to 20 days before taking the tour on the indicated date, the payment can be refunded with a discount of 30% of the total cost.
• 19 to 15 days. If the cancellation notification is received during the period of 19 to 15 days before taking the tour on the indicated date, the payment can be refunded with a discount of 50% of the total cost.
• 14 to 0 days. If the cancellation notification is received during the period of 14 days until the day of the tour (in case of no show) no refund will be made. Please note that, for these periods, hotel and flight reservations air tickets, train tickets and other expenses incurred to carry out the tour have already been paid in full, considering that Travel to Cusco Peru – Qori Inka Travel is a serious company and guarantees all services.

Responsibility:

In all travel arrangements, Travel to Cusco Peru acts at the behest of our clients, organizing on their behalf all the details: transportation, air flights, hotels and all services required by our clients, for which we assume no RESPONSIBILITY, in case of accidents, delays or interference due to Force of Nature or other acts that do not involve our responsibility, especially in programs and schedules.

Important!

Travel to Cusco Peru is not responsible for any illness, pregnancy, physical or mental disability that may endanger the health or integrity of passengers or third parties during the execution of the contracted tour or that imply a limitation or impediment, to our company providing Tourist Services. Therefore, the company will not recognize any claim or refund for the conditions mentioned above, including cases where under normal conditions no problem appears.
In addition, we request that you be informed regarding any limitations of this before contracting our services, in order to recommend specific services that will be taken into account in the event of existing impediments.

Visa procedures and/or permits to enter countries.

All visa verifications and/or Visa applications, or permission to enter one or more countries, are SOLE PERSONAL RESPONSIBILITY AND must be carried out by the traveler before the trip. The traveler is obliged to have all documents in order.

Travel to Cusco Peru DOES NOT ASSUME any Responsibility, for lack of these documents, which may affect the development of the contracted tour or which imply limitation or impediment for you to fulfill the services offered. THEREFORE, the company will not recognize claims or returns AT ALL.

The payments:

All payments will be made in US dollars, by one of the means that the company offers for the convenience of our clients.
Wire transfer
Credit cards
Shipping by Money Gram or Western Union
Additionally, all costs and taxes arising from these payments must be covered by our clients.
Full payment must be made before the start of the tour.

POLICY TO PREVENT GENDER VIOLENCE, SEXUAL EXPLOITATION AND TRAFFICKING:

As a tourism and travel agency we adhere to the 10 principles of the Global Code of Ethics for Tourism; and in turn, we express our confidence in the Tourist Protection Network created in accordance with art. 35 of Law No. 29408 – General Tourism Law that guarantees the safety of tourists.
We also communicate that our daily activities are governed by respect for human dignity and the integrity of the person, protection against violence, sexual exploitation and human trafficking; so that tourism activity is not affected by practices that constitute a crime.